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Sharon Goodwin (née McGee) is the Head of Patient and Medical Services at Gaffney Chicago Medical Center. She is portrayed by S. Epatha Merkerson.


As a former Emergency Department charge nurse (a role currently being fulfilled by Maggie Campbell), she is often able to see issues from a nurse's perspective, rather than a purely business perspective. She is fiercely protective of the people who work under her, but she is also very much inclined to follow rules and protocols. This often leads to heated exchanges with staff members who want to do the right thing, even if it is not the legally correct thing to do.

During the season 1 episode Intervention she celebrates her 32nd wedding anniversary with her husband Bert Goodwin, however he leaves her in the season 1 finale, which leaves her skeptical of the institution of marriage.

Starting in season 4, Sharon is frequently at odds with newly appointed COO Gwen Garrett.

Season 1


Just as Sharon and Mayor Rahm Emanuel are performing the ribbon-cutting ceremony for the new Emergency Department, pagers start to go off and an influx of victims from an elevated train derailment are brought in. Sharon convinces the emotionally conflicted legal guardians of a pregnant woman who is carrying their baby as a surrogate to authorize life-saving brain surgery, despite the risk to the baby.

Season 2

Season 3

Season 4

Season 5

Never Going Back to Normal

Sharon is concerned about her staff after Will and Natalie are attacked in Will's car by Tim Burke. She witnesses Ava Bekker die on the operating table after she slashes her carotid artery. She comforts Maggie, who has been diagnosed with metastatic breast cancer. She says goodbye to Connor who has decided to leave Chicago after the murder of his father and Ava's suicide.

We're Lost in the Dark

When the power goes out, Sharon is furious to learn that the backup generator is located beneath a storm drain and is also flooded. She admonishes the electricians to get it up and running as soon as possible. She informs Maggie that they can't transfer any critical care patients out as Lakeshore Memorial is already on bypass and East Mercy is handling the excess. She advises Maggie to pace herself after her first round of chemotherapy. She approves Will's request to put a patient into isolation who is showing signs of a possible contagious disease infection, and orders Maggie to put a different nurse on the case due to her being immunocompromised from her chemotherapy, but Maggie refuses. When both of the patient's teammates come down with the same symptoms, she refuses Will's request to evacuate the ED, saying that they can't afford it under the current circumstances. She pulls Maggie, who is burning up and feeling faint, out of the treatment room.

In the Valley of the Shadows

Sharon forces Maggie to take on Paula as a pupil and to start training her as her new second-in-command, in case she needs to take over Maggie's job. When Maggie abuses Paula to the point where she quits, she agrees to let Maggie take April instead. She also convinces Maggie to continue her treatments at Gaffney instead of East Mercy.

Infection: Part II

Sharon is under pressure to provide the public with answers about the infection spreading around Chicago. She laments their sensationalist coverage and the way they quote her out of context. She clashes with a representative of the Mayor's office about canceling the upcoming Oktoberfest celebrations.

Got a Friend in Me

Sharon mediates between Ethan and Crockett regarding a patient whose path of treatment is unclear. When she arrives to have dinner with Daniel and CeCe, she is surprised to find that Bert has also been invited.

Season 6

When Did We Begin to Change

Sharon is forced to work from home because her diabetes puts her at risk for COVID-19. She expresses her annoyance at having to take meetings through Zoom. She counsels Dr. Halstead to not jump to conclusions and call the FAA to report an air traffic controller whom he suspects to be an alcoholic.

Those Things Hidden in Plain Sight

Sharon, still working from home, announces Ethan as the new Head of the ED. She promises Natalie to make some phone calls about her inmate patient who is about to be separated from her newborn baby, but they are ultimately unable to affect the outcome. On a video call with Will, she explains her reasons for passing him over for the position of Head of the ED in favor of Ethan, citing his frequent demonstrations of poor judgement as the reason.

Do You Know the Way Home?

Still working from home, Sharon pressures Ethan to improve the ED's financial numbers.

Season 7

You Can't Always Trust What You See

Sharon is extremely suspicious of Dr. Matt Cooper and his strong advocacy of the usage of the Vas-COM device, which costs Medicaid 60% more than similar devices. She suspects Cooper is receiving kickbacks for every patient treated with the device. When Dr. Halstead comes to ask for his job back, she agrees to give it to him in exchange for Will investigating Cooper. When the stress of the investigation becomes too much for Dr. Halstead, Sharon convinces him to push on by showing him a case of a patient who likely lost his leg due to use of the device.

Notes and Trivia

  • Sharon has type 2 diabetes. S. Epatha Merkerson, the actress who portrays the character, also has diabetes and asked for this story line to be incorporated into the show [1].
  • In Season 1, Episode 4: Mistaken, we learn that Sharon is a Registered Nurse (RN), a Master of Public Health (MPH) and has an MBA in Healthcare Management. This is shown on the sign outside her office.

Memorable Quotes 

  • (to Will): "Sometimes we want to believe something so badly we ignore the reality in front of us."



Season 1
Derailed iNO Fallback Mistaken Malignant
Bound Saints Reunion Choices Clarity
Intervention Guilty Us Hearts Inheritance
Disorder Withdrawal Timing
Season 2
Soul Care Win Loss Natural History Brother's Keeper Extreme Measures
Alternative Medicine Inherent Bias Free Will Uncharted Territory Heart Matters
Graveyard Shift Mirror Mirror Theseus' Ship Cold Front Lose Yourself
Prisoner's Dilemma Monday Mourning Lesson Learned Ctrl Alt Generation Gap
Deliver Us White Butterflies Love Hurts
Season 3
Speak Your Truth Nothing to Fear Trust Your Gut Naughty or Nice Mountains and Molehills
Ties That Bind Over Troubled Water Lemons and Lemonade On Shaky Ground Down By Law
Folie à Deux Born This Way Best Laid Plans Lock It Down Devil in Disguise
An Inconvenient Truth The Parent Trap This Is Now Crisis of Confidence The Tipping Point
Season 4
Be My Better Half When to Let Go Heavy Is the Head Backed Against the Wall What You Don't Know
Lesser of Two Evils The Poison Inside Us Play by My Rules Death Do Us Part All the Lonely People
Who Can You Trust The Things We Do Ghosts in the Attic Can't Unring That Bell We Hold These Truths
Old Flames, New Sparks The Space Between Us Tell Me the Truth Never Let You Go More Harm Than Good
Forever Hold Your Peace With a Brave Heart
Season 5
Never Going Back to Normal We're Lost in the Dark In the Valley of the Shadows Infection, Part II Got a Friend in Me
It's All in the Family Who Knows What Tomorrow Brings Too Close to the Sun I Can’t Imagine the Future Guess It Doesn't Matter Anymore
The Ground Shifts Beneath Us Leave the Choice to Solomon Pain Is for the Living It May Not Be Forever I Will Do No Harm
Who Should Be the Judge The Ghosts of the Past In the Name of Love Just a River in Egypt A Needle in the Heart
Season 6
When Did We Begin to Change Those Things Hidden in Plain Sight Do You Know the Way Home? In Search of Forgiveness, Not Permission When Your Heart Rules Your Head
Don't Want to Face This Now Better Is the Enemy of Good Fathers and Mothers, Daughters and Sons For the Want of a Nail So Many Things We've Kept Buried
Letting Go Only to Come Together Some Things Are Worth the Risk What a Tangled Web We Weave A Red Pill, a Blue Pill Stories, Secrets, Half-Truths and Lies
I Will Come to Save You
Season 7
You Can't Always Trust What You See To Lean In, or To Let Go Be the Change You Want to See Status Quo, aka the Mess We're In Change Is a Tough Pill to Swallow
When You're a Hammer, Everything's a Nail A Square Peg in a Round Hole Just as a Snake Sheds Its Skin Secret Santa Has a Gift For You No Good Deed Goes Unpunished... in Chicago
The Things We Thought We Left Behind What You Don't Know Can't Hurt You Reality Leaves a Lot to the Imagination