Rosado frequently assists with security issues at Gaffney Chicago Medical Center, such as guarding patients who are suspected of having committed a crime, or who are waiting to be transferred to county jail or prison.
Rosado is called to the hospital because she is the contact person for a group of illegal immigrants who have set up camp in the lobby of her district.
Rosado assists with a wellness check at the home of a confused elderly patient named Jimmy. The police department ends up finding the patient's sister, Betty, who has passed away from natural causes. Rosado brings a photo of Jimmy and Betty to the hospital.